McCormick & Co., a major spice maker, is facing a federal lawsuit from competitor Watkins Inc. over alleged deceptive packaging. Watkins claims McCormick reduced the amount of pepper in its tins by 25% without changing the tin size, a practice known as “slack-filling.” The tins, once 8 ounces, now contain 6 ounces, but the packaging appears the same. Watkins argues this misleads customers and negatively impacts their sales.

While both companies sell similar products, their packaging differs. McCormick uses opaque containers that hide the contents, while Watkins uses a smaller container for the same amount of pepper. McCormick defends its packaging, stating that its labels clearly indicate the contents, but critics, including customers filing a class-action lawsuit, disagree. Both cases are currently progressing in federal court.

This legal dispute underscores the importance of trust in business. Companies that maintain transparency and positive relationships with consumers thrive, while deceptive practices can damage reputations. Before your next grocery trip, consider the differences between McCormick’s pepper tins and make an informed choice.